Susan Aldridge. president of OutspOken1 Inc. since 2001, has been cold calling since 1983. Many of her clients call her the Cold Call Queen. Susan owns a cold call service for business owners, salespeople, professional speakers, consultants and others. She also developed and operates, "The Joy of Cold Calling", a training program for those who want to effectively sell their services or products over the phone and have fun doing it! This program is both public and corporate-friendly.